These terms and conditions may be updated at any time without notice. All transactions will be subject to the updated terms and conditions. i.e. all or any previous agreements or undertakings we may have had with you are superseded by these terms and conditions.
Ordering from Used Camera Gear
- All personal details and data that you supply must be true, current and correct.
- Used Camera Gear may change the details of a product, including specifications and prices, at any time without prior notice.
- Used Camera Gear can refuse sale or delivery due to price discrepancy caused by a technical typo or human error at any time.
- All prices are displayed are inclusive of GST.
- A purchase of our product will result in a charge to either your credit card or your PayPal account for the amount stipulated, which will include the price of selected products and the cost of shipping and handling where applicable.
- It is your responsibility to ensure the product ordered is suitable for its intended use as we are not liable to you for any product you order which is unsuitable for your intended use.
- You will be notified within 3 standard business days of placing your order if there will be any delays on your orders, including if the product you ordered is out of stock, or delays occur in delivery.
Shipping & Delivery
Your order is shipped using sub-contracted courier services. The delivery turnaround time is dependent on your requested delivery address. Your order will be despatched within two business days and typically arrive within 5-10 business days to outlying areas within Australia. Used Camera Gear’s standard shipping rates for goods less than 5KG are; free shipping for purchases over $500.00; standard shipping rate is $19.95; and $25.95 for Express shipping Australia-wide.
For goods/orders more than 5KG Used Camera Gear will provide a quote for shipping.
All deliveries require a signature. Once your delivery has been made, you are now responsible for the product. If you are not at the premises at the time of delivery, the driver will leave an “Attempted Delivery” card.
Used Camera Gear takes great care in selecting the best courier service available depending on final destination. Onus of ownership for goods purchased and shipped transfers from Used Camera Gear to you at the point of transfer of custody to our contracted courier service.
Refunds and Returns
In accordance with Australian Consumer Law, Used Camera Gear does is not required to provide a refund if you change your mind. Any goods delivered by us must be inspected upon receipt and any damage or error in supply must be reported within 3 days from receiving your order. If the product is damaged or the wrong product supplied, we may return or replace with the correct product or provide you with a credit to the amount paid.
Please note, if a damage claim is found by manufacturer testing to be an error on your behalf, you will be invoiced for the return postage and quotation fees.
General Terms and Conditions Instore and Online
Offers or discounts made by Used Camera Gear cannot be used in conjunction with any other offer.
Offers apply to full priced products and services. Vouchers must be redeemed and presented at the time of order.
Vouchers and offers cannot be transferred or redeemed for cash. Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months.
Used Camera Gear reserves the right to exclude any items from any sales, promotions or offers without given notice.
SALE Terms and Conditions
During a Sales, the following terms and conditions apply:
- Gift Cards are not included in any sales
- Pre-ordered items are not included at discounted or sales rates
- Rainchecks are not available for products purchased on sale
- Sales may be exclusive to either instore or online
Used Camera Gear Voucher Terms and Conditions
- Voucher code will be emailed to you after your order is processed
- Voucher must be presented at time of redemption
- Vouchers are not redeemable for cash
- Vouchers are not transferable
- Vouchers are not to be used in conjunction with any other offer
- Vouchers will not be re-issued if lost or stolen
- If original purchased item is returned or exchanged your voucher will no longer be valid
- This voucher is valid as specified by email
Click & Collect
Used Camera Gear Click & Collect service allows you to pay for goods online and collect at a time convenient to you.*
If the item you order is not available, we’ll be in contact.
Otherwise the Used Camera Gear team will check stock and will let you know when you can come in to collect. Click & collect takes approx. an hour to process. This will extend during peak sale periods.
Upon collection, please bring your order confirmation, ID and the credit card used to pay for the order.
*Subject to availability and store trading hours – collection from 96 Brisbane Street, Launceston.